FAQs
Frequently Asked Questions
Are your products all-natural?
Yes! We use plant-based ingredients like shea butter, aloe vera, essential oils, and botanicals. Our formulas are free from sulfates, parabens, phthalates, and synthetic dyes.
How long will it take to receive my order?
Orders typically ship within 2–4 business days, and most packages arrive within 3–7 business days via USPS. You’ll receive a tracking number once it ships.
Do you accept returns or exchanges?
Because our products are handmade in small batches, we do not offer returns or exchanges. That said, if something is wrong with your order, contact us within 7 days—we’ll do our best to make it right.
Do you offer local pickup in Arizona?
Yes! If you're in the Tempe area, contact us directly for local delivery or pickup options.
Are your products safe for sensitive skin?
We formulate with gentle, nourishing ingredients, but we always recommend doing a patch test first—especially for sensitive skin. Please review the ingredients listed on each product.
Are your products cruelty-free?
Absolutely. We never test on animals—just loving humans. 🧡
Do you donate a portion of proceeds?
Yes! Our Sacred Recovery Collection donates 10% of profits to the American Cancer Society. It's part of our mission to give back through healing, handcrafted care.